Citizens Advice Woking - Woking

Address: Provincial House, 26 Commercial Way, Woking GU21 6EN, United Kingdom.
Phone: 8001448848.
Website: wokingcab.org
Specialties: Charity.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Citizens Advice Woking

Citizens Advice Woking Provincial House, 26 Commercial Way, Woking GU21 6EN, United Kingdom

☎️8001448848

⏰ Open Hours of Citizens Advice Woking

Monday: Closed
Tuesday: 10 am–1 pm
Wednesday: 10 am–1 pm
Thursday: 10 am–1 pm
Friday: Closed
Saturday: Closed
Sunday: Closed

Citizens Advice Woking

Citizens Advice Woking is a well-known charity organization located in the heart of Woking, United Kingdom. Their address is Provincial House, 26 Commercial Way, Woking GU21 6EN. The organization is dedicated to providing free, confidential, and impartial advice to those who need it, covering a wide range of issues such as money, housing, legal, employment, and more.

The charity can be contacted via phone at 8001448848 or through their website at wokingcab.org. One of their specialties is their wheelchair-accessible facilities, including a car park, entrance, seating, and toilet, making it easier for everyone to access their services. They also have 46 reviews on Google My Business with an average rating of 4.6/5.

Services Offered

Free, confidential, and impartial advice on various topics
Help with benefits, money, and debt
Housing advice
Legal advice
Employment advice

Accessibility Features

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Review Highlights

While Citizens Advice Woking has received positive reviews, some users have noted that their phone lines and live chat services are only available for Universal Credit inquiries. Additionally, the email service is not as prompt as some users would prefer. Despite these drawbacks, the majority of reviews praise the organization's in-person service and the helpfulness of their staff.

👍 Reviews of Citizens Advice Woking

H A.

3/5

Wonderful service but only available for in-person drop-ins twice a week.

Phone lines are useless - no one answers unless you have a UC inquiry. The live chats likewise are unavailable unless you have a UC inquiry, and the email service is not as prompt as needed.

Neil T.

4/5

They have been pretty good although slightly awkward as I have an assistant dog and one of the advisors is afraid of dogs so unfortunately unable to have been with me. When have phone consultation with benefits ect and has caused a few issues as they now don't believe I needed help but it's an unfortunate situation otherwise would have given 5*

Alan H.

5/5

Always eager to help people. Do a lot of good work for any problems you may have with, local council, retail, help with debt management, spousal abuse, pretty much anything you may need help with.
Have used the C.A.B a few times over the years, and would recommend that you do the same if you need assistance.

Chris H.

5/5

Fantastic individuals work here, I have only had help on line or by phone due to covid but the support we have had is very much appreciated. Could not fault in any way and they are non judgemental, cannot speak more highly of the service.

Hajnalka K.

5/5

Highly recommended place. Staff is helpful and very knowledgeable. They have solved a problem I had. Booking the first appointment was easy and the rest was done by CAB.

Alex S.

3/5

Not very confidental they insist on a lot of personal information in reception, are quite sarcastic if you query privacy, the store information on the computer system with asking you and if someone has the same surname as you they show a list of people and ask if they have the right one, they also listen to third parties who share false information about you and this is of concern, sadly, Although they do have good reputation. Some people are short tempered with what you say almost to the point of not believing what you can prove by documents.

Juliet S.

5/5

Best service ever. The guy even came to my house to drop the info that I need off to me. Really impressed with the level of dedication.

Phillip G.

5/5

Very good service not long to wait they helped me out a lot. I'm all back and running