Dicksons Solicitors - Stoke-on-Trent

Emma A.

I don’t normally do negative reviews, but I genuinely do not know how this company is still running - their service is AWFUL.

If you are buying/ selling a property, please do not choose these solicitors!! They were on the other side of the buying process for us and made everything an absolute nightmare. They lost important documents, hardly ever replied, made everything sooo slow and was just so unhelpful. They made our process extremely stressful and unpleasant.

Things only progressed when we put matters into our own hands and done their work (eg. Contacting third parties such as HMRC, management companies and landlords) they would lie and say they were awaiting responses, when as a matter of fact the third parties hadn’t heard from them regarding certain enquiries, not mention they lost the grant of probate!

They are far from professional. They are unhelpful, unlawful and just frankly inexperienced - they need to find a new occupation so they stop messing with people’s lives.

I would recommend anyone who is thinking about choosing these solicitors, to think again, otherwise you will walk away more stressed and anxious than you ever have been.

Janet B.

We have previously dealt with Dicksons Solicitors so we went back to them again for the purchase of our new property. We have dealt with Natalie this time and found her to be very helpful, easy to talk to, always returned your calls or emails, dealt with any queries we had and on the whole made a difficult process a lot easier, and we are now back with Natalie for the sale of our old property. Thank you.

jane W.

the worst solicitors i have ever had to deal with. everything takes for ever especially with andrew grace. emails are ignored, papers are lost.
years taken and even then nothing sorted.
look elsewhere if you want things done properly

Charlie B.

Rude staff attitude disgraceful

Jacqueline W.

Terrible

Don't go to these so called solictors unless you would like a nervous breakdown.
Shocking is a understatement.
People say they are friendly, we don't want friends,we need results for what we are paying them for.
I will give them one star for spelling my name correctly weldone.....

tracy S.

From the reviews Dicksons still hasn't changed after all these years wish I went somewhere else now if anybody is thinking of using these I would advise them to AVOID do your research and look elsewhere.

Sham H.

Sarah Brookes, one of the solicitors, helped with the purchase of my property I recently bought.
She was very friendly and polite. Communication was key!. She made it a simple process and explained everything clearly but in a professional manner. I would definitely recommend Sarah from Dicksons solicitors.

Belinda G.

Unhelpful and profit orientated and my business with them wasn't enough value for them to engage. I had already downloaded the documents from the Internet and only needed them authenticated and was told that wasn't worth it for them as having downloaded the documents myself the bill would only be £5 not £120. As a result I would never use them again.