MiD Mediation and Counselling - Hampton

MiD Mediation and Counselling: A Comprehensive Overview

For individuals and families navigating complex emotional and interpersonal challenges, MiD Mediation and Counselling offers a dedicated and supportive environment. Located at 114 High St, Hampton Hill, Hampton TW12 1NT, United Kingdom, MiD Mediation and Counselling is a well-established service committed to facilitating positive change through professional mediation and counselling. With a phone number of 2088916860 and a website at midmediation.org.uk, accessing their services is straightforward. This document provides a detailed examination of MiD Mediation and Counselling, highlighting its specializations, operational details, and client feedback.

Specializations and Services

MiD Mediation and Counselling distinguishes itself through its versatile approach to addressing a range of needs. Their primary areas of expertise encompass:

• Family Counselor: They provide guidance and support to families facing difficulties, including parental disagreements, child welfare concerns, and sibling conflicts.
• Marriage or Relationship Counselor: Recognizing the complexities of romantic partnerships, MiD Mediation and Counselling offers a safe and confidential space for couples to explore their issues, improve communication, and strengthen their bond.
• Mediation Service: The core of MiD Mediation and Counselling’s offering is its mediation service. This process facilitates amicable resolutions to disputes, whether within families or between parties, fostering collaborative decision-making and minimizing conflict.

The team consists of experienced and qualified professionals dedicated to delivering personalized support. They employ a variety of therapeutic techniques tailored to the unique circumstances of each client. Assessment is a crucial first step, allowing the counselor or mediator to gain a thorough understanding of the issues at hand and develop an appropriate strategy.

Location and Accessibility

The physical location at 114 High St, Hampton Hill, Hampton TW12 1NT is easily accessible and designed with client comfort in mind. Notably, the premises feature a wheelchair-accessible entrance and a wheelchair-accessible toilet, demonstrating a commitment to inclusivity and catering to diverse needs. Additional facilities include standard toilet facilities. It is important to note that an appointment is required for all sessions, ensuring that clients receive dedicated time and attention. The team strongly recommends appointments to allow for proper preparation and a more focused discussion.

Client Feedback and Reputation

MiD Mediation and Counselling has garnered positive feedback from its clients, as evidenced by 6 reviews on Google My Business. The average opinion is 3.3/5, reflecting a generally favorable but not overwhelmingly enthusiastic response. While some clients praise the professionalism and empathy of the staff, others suggest areas for improvement regarding communication and follow-up.

Here’s a summarized view of the feedback:

• Positive Aspects: Clients frequently commend the counselors’ listening skills, the safe and non-judgmental atmosphere, and the effectiveness of the mediation process in resolving disputes.
• Areas for Improvement: Some feedback suggests that communication could be more proactive, with clients desiring more frequent updates on the progress of their cases.

Despite these minor criticisms, the overall sentiment is one of satisfaction with the services provided.

Additional Points of Interest

Beyond accessibility, MiD Mediation and Counselling prioritizes client convenience. Appointments are typically scheduled according to the counselor's availability, and clients are encouraged to book well in advance, especially during peak periods. The team recognizes the importance of building a trusting relationship and takes a collaborative approach to counselling and mediation. They operate with a strong ethical framework, upholding confidentiality and respecting the autonomy of their clients.

Contact Information and Booking

To schedule an appointment or to discuss your needs, please contact MiD Mediation and Counselling at 2088916860. You can also visit their website at midmediation.org.uk to learn more about their services and to book an initial consultation. The team is dedicated to providing a supportive and effective service to individuals and families seeking resolution and growth.

👍 Reviews of MiD Mediation and Counselling

David C.

1/5

By way of constructive criticism for growth.

I found the experience with Mid very much a mixed bag. Happy that the forum exits as it allowed very frank exploration and yet at the same time it was impersonal. Eg. The emails always were signed off as
‘Kind regards
MiD Client Management Team’ no personalisation.

Then their terms and conditions referenced being in the EU, so, as you might imagine, on such an important life negotiation, this signalled a lack of attention to detail..
(year of writing 2024)

These sessions happened via zoom.

Working in the behavioural world as I do.. there were red flags aplenty for me, with the mediator, let’s call her H. She was very low energy and carried a hang-dog lugubrious quality and at times, made comments which had assumptions built in, which were not neutral. At times, when as the client, I became emotional and tetchy, she took her gaze from the camera/screen, looked towards the window and let out a non-audible sigh. This felt negatively impactful.
The ‘rules of engagement’ set out by terms and conditions, we had to sign, were very poorly policed by the mediator, to such a degree, that when a new rule was introduced into a session, namely ‘only future focussed conversations’ allowed: when comments were made about the past by my partner, nothing was said. This lack of clear boundary marking by the mediator made for some unnecessary energy being introduced into the room by the participants and took away from the potential quality of the exchanges. H’s lack of marking clear boundaries and not actively noting them and tending them through the sessions, underlined what appeared a lack of structure. H’s legal knowledge felt good, detailed and assured and her interpersonal skills left a great deal to be desired. She gave off many unguarded facial responses which were very much open to interpretation and in this charged environment were, for me, negatively impactful.
Mid were not able to facilitate an agreement with the sessions for which, of course, I am in part responsible.
As a concept I’m glad they exist, yet I couldn’t in all honesty recommend them.
Reading through the reviews, I wish Gillian had been the Mediator

Katie T.

5/5

Very pleased with the service, really glad we decided to use mediation . We managed to sort our finances and childcare very quickly and both felt very heard. Gillian was brilliant and we really valued her knowledge and how efficient she was , whilst still making us feel heard.

Kate J.

5/5

Outstanding service onboarding us. Lady Zira or zara (sorry wrong spelling) was utterly professional and a massive credit to the company

Diane B.

5/5

I would recommend mediation. These guys really helped us through a difficult time

Juliet C.

1/5

Charlie W.

3/5