The Miles Consultancy (TMC) - Crewe

Address: Spring Farm Business Centre, Moss Ln, Crewe CW1 4RJ, United Kingdom.

Website: themilesconsultancy.com
Specialties: Consultant.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of The Miles Consultancy (TMC)

The Miles Consultancy (TMC) Spring Farm Business Centre, Moss Ln, Crewe CW1 4RJ, United Kingdom

⏰ Open Hours of The Miles Consultancy (TMC)

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

The Miles Consultancy (TMC)

The Miles Consultancy (TMC) es una empresa de consultoría con sede en Crewe, Reino Unido, cuyo objetivo principal es proporcionar servicios de consultoría de alta calidad a sus clientes. La empresa cuenta con una dirección específica en el Spring Farm Business Centre, Moss Ln, Crewe CW1 4RJ, United Kingdom.

Características y Especialidades

TMC ofrece servicios de consultoría en varias áreas, incluyendo consultoría general, consultoría de tecnología y consultoría de operaciones. La empresa cuenta con un equipo experimentado y capacitado en diversas áreas de especialidad.

Algunas de las características de TMC incluyen:

Wheelchair-accessible car park
Wheelchair-accessible entrance
Facilidad de comunicación a través de correo electrónico, teléfono y chat
Resolución de problemas de manera eficiente y efectiva

Información de Contacto

TMC se puede contactar a través de su sitio web oficial, donde se proporcionan detalles de contacto y una forma de enviar mensajes. El teléfono no se proporciona, pero se sugiere que los clientes utilicen el correo electrónico o el chat para establecer comunicación.

El sitio web de TMC es themilesconsultancy.com y ofrece información detallada sobre los servicios de la empresa y cómo pueden ayudar a sus clientes.

Opiniones de los Clientes

Según las opiniones de los clientes, TMC ha recibido una calificación promedio de 3/5 en Google My Business, lo que sugiere que la empresa ha recibido tanto comentarios positivos como negativos de sus clientes.

Algunos clientes han expresado satisfacción con la eficiencia y eficacia del servicio de consultoría de TMC, mientras que otros han mencionado que la comunicación a través de teléfono y chat puede ser más rápida y efectiva. En general, se considera que TMC ofrece servicios de alta calidad, pero con algunas áreas de mejora.

Recomendaciones

Para aquellos que buscan servicios de consultoría de alta calidad, TMC es una opción recomendada. Sin embargo, se recomienda que los clientes investiguen y evalúen cuidadosamente las opciones antes de tomar una decisión.

Además, se sugiere que los clientes contacten a TMC a través de su sitio web oficial o correo electrónico para obtener más información y establecer comunicación.

👍 Reviews of The Miles Consultancy (TMC)

MM H.

3/5

Ok so upgrading this review, in fairness the email system does work eventually, and after a few exchanges did get everything organised. Still think chat and phone options should be more responsive for time sensitive queries but overall did respond and resolved everything. And thanks to Amy for her note too

Nigel W.

5/5

My query was dealt with effectively and efficiently by Ethan. It was a very positive customer service experience. He anticipated my issue and resolved it within a minute. I find the website simple to use and it does what its meant to.

Rhys M.

1/5

Truly shocking, unhelpful customer service, an app that serves almost no function and ridiculous parameters when it comes to audit scores.

Jason T.

1/5

we use this at work - they are useless the webpage is clunky, the app is unusable, they apparently have a tracking system so that it can log your miles on a trip - never worked

got a new car - been trying to change mine no joy - went onto the chat assistance - over 40 minutes and no response - then they just closed - only work 9-1600

they remind you just the once to close off- obviously think everyone else isnt busy. Couple of reminders would be the norm usually.

I cant see the benefit they add, just the pain to any employee they have actually been mentioned as a reason to leave a compay!

Sky K.

1/5

Terrible service, would actually give zero stars if I could. Haven't updated my profile with the new HMRC mileage rate as of September 1st - raised this four times and still two weeks later I'm "waiting for a team leader to look at it". I don't understand how changing a number from 16p to 17p in someone's profile takes two weeks. That said, it took a further week for them to understand my (very simple) query. I'm now going to be out of pocket two months on the run because of this company's ineptitude.

Thomas M.

2/5

Website is dire! Crashes at every input then you have to go to home refresh and start again. A 20 minute task takes an hour!

Colin B.

2/5

Lots of problems with their app changing addresses & mileages due to glitches in there operating system; this seems to be an ongoing problem. Their staff where positively rude at times, even after written proof of their mistakes was provided

Mark G. P.

2/5

Every now and then the app stops working I then have to log in then my password won’t work so I have to change it and for the last 2 days it won’t auto track this app is a pain I now have to write my destinations down down to this not working I’m to busy with work to add extra workload to my day