Bates Wells & Braithwaite - Sudbury

Bates Wells & Braithwaite is a reputable attorney and law firm located at Address: 27 Friars St, Sudbury CO10 2AD, United Kingdom. The firm has been providing legal services for many years and has established a strong reputation in the industry.

One of the key features of Bates Wells & Braithwaite is their commitment to providing high-quality legal services. They have a team of experienced lawyers who are knowledgeable in various areas of the law, allowing them to provide comprehensive legal advice to their clients.

In addition to their expertise in the law, Bates Wells & Braithwaite also offers a number of other amenities to their clients. For example, they have a restroom available for clients to use, and they require appointments, ensuring that clients receive the individualized attention they deserve.

Bates Wells & Braithwaite has received a total of 32 reviews on Google My Business, with an average opinion of 3.3/5. This indicates that while some clients have had positive experiences with the firm, others have had more mixed feelings. However, it is important to note that the legal industry is highly complex, and each client's experience is unique.

If you are looking for a reputable law firm in the Sudbury area, Bates Wells & Braithwaite is an excellent choice. Their experienced team of lawyers, commitment to quality, and additional amenities make them a top choice for legal services.

To learn more about Bates Wells & Braithwaite and the legal services they offer, you can visit their website: bateswells-sudbury.co.uk. Here, you can find more information about the firm's areas of expertise, as well as contact information to schedule an appointment.

Overall, Bates Wells & Braithwaite is a highly respected attorney and law firm in the Sudbury area. With a commitment to quality, a team of experienced lawyers, and additional amenities, they are an excellent choice for anyone in need of legal services. Don't hesitate to contact them today to learn more about how they can help you.

Reviews of Bates Wells & Braithwaite

Sonia Hepplewhite

1/5

After my mother passed over 3 years ago now,  I understood things were difficult due to the pandemic, but as time went on, Glenn Blair ignored requests for updates on Probate or when he did reply, made excuses for the delay. I then sent a official complaint to Mark Heselden who called to say he would take this up but was just as bad as his colleague, cancelled face to face appointments, ignoring my calls and correspondence. Two months chasing a draft Will before getting so fed up, and told them I was no longer proceeding. I had to go to their office and stand my ground for them to release the funds owing, and even when I had final queries, this correspondence has also been ignored. I cannot really put into words how absolutely awful they are, a dreadful experience.

Tony Morris

1/5

We would not recommend using this firm of solicitors for probate legal services.
We found the whole experience extremely frustrating and upsetting constantly having to chase matters to obtain feedback in highlighting matters of importance that had not been dealt with.
The service was completely inefficient and ineffective, demonstrating a complete lack of proactiveness.
Even though matters have been concluded we still remain highly disillusioned and disappointed with the service and associated costs. With the input we made in resolving matters just what had we paid for?.
This firm of solicitors need to reflect on their website ‘mission statement’ as we would whole heartedly disagree with terms such as:
“Synonymous with a high level of service and expertise “
“A name you can trust “
Not so in our experience.

DEBRA Strong

5/5

I am so appreciative of the service at BWB. I had a very tight deadline in which to exchange and complete on both a sale and purchase. My Solicitor, Lorraine was brilliant. I knew exactly what was happening every step of the way. The secretaries are amazing being so polite and helpful.

Peter Theobald

5/5

A difficult property sale handled with expertise and kind understanding by Lorraine and the team.

Polly Smith

1/5

I am an executor after a relative died two and a half years ago and the firm has still not done the two tax returns due on the estate. I've complained and they have not responded. I've asked questions and they haven't replied. I am now sending them a weekly email with a list of actions outstanding. When the eight weeks are up I will be going to the legal ombudsman, and I will be going to court to get this firm removed as executors (Posted October 2023)
UPDATE February 2024: Immediately after I posted this review I got a response. The tax returns have now been done (albeit via an accountant I hired myself, but at least they did provide the information she needed). However, even though all tax has now been paid, this firm is holding £40,000 remaining in the estate, Mark Hesledon is not replying to my regular emails asking him to produce the final accounts, give me a fee narrative and make the final distribution. I am posting this review in the hope that it will make him, act (as my previous review did). I've promised to delete the review when the business is drawn to a close. But i will be complaining to the Ombudsman about this firm.

Giles Hensser

1/5

My mother passed away 2and a half years ago and left the probate in the hands of this company, obviously this was during the height of the pandemic and so we did not expect things to go as quickly as normal. We had patience, this ran out though .
After contacting the company many times , being passed from pillar to post, never being sent an update unless requested , probate has still not been completed . Everyone but themselves have been to blame, even each other, although the stories never seem to corollate as to why after 2 and a half years it is still on going.

Sheri

1/5

Avoid at all costs! Very neglectful! I had one meeting ( video call ) about what I needed help with and they said they will help and I never heard from them again! I’ve been trying to reach out but I’ve been ignored, they don’t respond to emails or phone calls! Complete waste of time.

Wendy Edey

2/5

Their happy to take your money but their correspondence with all parties is as slow as a snail if they remember at all!! Cheaper solicitors but you get what you pay for Could end up loosing you thousands of pounds in lost sales