Pollock & McLean - Dumfries

Scarlet A.

I have recently had to go through a really tough time with domestic abuse and my abuser using the court system to try take my child off me with unproven lies.
At the 11th hour Lynn McMurchie came to my rescue and literally dropped everything to hear my truth and fought to keep my child with me and she did this successfully.
There is a HUGE lack of compassion and chances for abused parents to give their side before a court makes life changing and potentially damaging decisions based on one sided unproven words by abusers. This needs to change!!
But in the meantime, if you need a human with compassion, patience and lots of knowledge, then this is your lady and this is the firm you want to be with.

I have a long way to go but I know she will keep helping the best she can, and for that I am so grateful ☺️

Miss J.

As a buyer who had an offer accepted on a property marketed by Pollock and McLean, I’m not at all impressed by how I have been treated.

The entry date was changed three times since my initial viewing. Therefore, I decided to negotiate my original offer to accommodate an earlier than expected date and the additional costs this would incur. This was met with derision rather than consideration. I was immediately dropped in favour of the next offer down, which I can only assume had been entertained already, since the missives were prepared straight away. I was subsequently told that the other offer, though lower, was more attractive because they hadn’t asked for furniture. The furniture had been offered freely by the seller (i.e. without me asking for it) at the viewing and through subsequent messages. However, the fact I had put this in my offer letter was used by the solicitor to justify why they’d decided to go elsewhere.

I was not granted the opportunity to retain the property. When I attempted to, I was met with radio silence from the solicitor. I left the transaction with nothing but a hefty solicitor’s bill. Essentially, having an offer accepted means nothing. Pollock and McLean continued to entertain and proceed with other offers without being transparent about this, and despite accepting mine.

I was emotionally and financially invested in this property, having had a mortgage approved and paying hundreds of pounds in legal fees, but as soon as I failed to comply with the seller’s ever-evolving circumstances, I was treated like a pest. I am disgusted by the lack of humanity and consideration demonstrated. I have lost this house for no good reason. Perhaps it was remiss of me to try to negotiate, but I was not aware there was another buyer waiting in the wings. Yet, it was completely fine for the sellers side to lack consistency in their requests and for this to go unchallenged. Thus, I wouldn’t recommend buying a property marketed by this company. Given that buying a home (especially your first home) is such an emotive process, I certainly feel Pollock and McLean could have employed a great deal more sensitivity in their approach. Perhaps they protect the best interests of their client, I don’t know. However, based on my experience, I can say with confidence there is a lack of consideration and tolerance for the person at the other end of the transaction.

Dave H.

Great small solicitors practice. Helped me through a difficult time, dealing with the same solicitor, Lynn McMurchie. Always clear and friendly. Knows family law and the local courts well. Happy to recommend.

Fiona M.

I have used Pollock and McLean for conveyancing, wills and other aspects of legal work. A local business and cannot recommend highly enough. They are professional, efficient and provide excellent legal advice. I sold a house using a nationwide estate agents with an all in package. Worst mistake ever and was actually more expensive. If it wasn’t for Pollock and McLean taking over the conveyancing I think the sale may have fallen through.

Sally S.

Very helpful and friendly solicitors. The lady my mum and I saw was so good at explaining things to us and definitely put my 88 year old mum at ease. So pleased with the service.

Ken M.

Property with board outside for 2 weeks and still no details available on the website. If I was the house owner and paying agent fees, I'd want as many people as possible to see my property!

Evaline H.

So far this solicitor has been of great help to me.

BEARDED T.

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