Disability Law Service - London

The Disability Law Service, located at The Foundry, 17 Oval Way, London SE11 5RR, United Kingdom, is a reputable organization that specializes in providing legal services and operating as a charity. This company is committed to ensuring that individuals with disabilities receive the support and representation they need to navigate various legal matters.

One of the key features of the Disability Law Service is its wheelchair accessible entrance, making it easy for all individuals to access their services. The company has received 44 reviews on Google My Business, demonstrating its presence and interaction with the community.

The average opinion rating for the Disability Law Service is 3.6 out of 5, which indicates that the organization is well-regarded by its clients. This rating is a reflection of their dedication to providing high-quality legal assistance to those who need it most.

In addition to their legal services, the Disability Law Service also operates as a charity, further highlighting their commitment to supporting individuals with disabilities. By combining legal expertise with charitable efforts, the organization aims to make a significant impact on the lives of those they serve.

For anyone seeking information about disability law or legal support related to disabilities, the Disability Law Service is an excellent resource. Their website, dls.org.uk, provides detailed information about their services, expertise, and how to get in touch with them.

👍 Reviews of Disability Law Service

sarah G.

5/5

I was contacted by Eva, one of the advisors within 24 hours of emailing regarding my PIP mandatory reconsideration application. I received really helpful advice and a phone number was offered if I wanted. I emailed I would like this and received a call within 24 hours. I couldn’t talk at the time of the call so was offered a call back . I was contacted by Eva exactly on the day and at the time I was given . Her knowledge and advice was incredibly useful and the time she spent and patience she showed was far beyond anything I was expecting . She said I could contact her again if I needed further advice or info. I’m really grateful and very impressed

Vikki B.

1/5

21/11/23 - Called in & left an answerphone msg which requires you to state that you believe that you are entitled to legal aid. I had already been advised by a Legal Advice Service, having gone through the financial checking process, that I am.
23/11/23 - I receive a call from DLS. The girl is abrupt and tells me she has just ten minutes in which to conduct the call. She instructs me to briefly outline my issue. I explain my mortgage lender isn't making reasonable adjustments. To which she rudely interrupts and abruptly states that as I have a substantial asset (my home), I'm not entitled to Legal Aid. She hadn't asked me any Legal Aid eligibility questions relating to my finances - I know what they should ask before making that assumption as I've already gone through an assessment! She was condescending and said the website "plainly" states the criteria when I asked her to elaborate. Nowhere on their website does it state owning a home rules you out for Legal Aid - I've had it before with owning a home! I'm not sure who she was but she sounded like she was employed to get rid of people rather than to help them!
I absolutely do NOT recommend this service - it was hard enough navigating the numbers that you get passed through before getting to the right department!

Tina P.

5/5

Very friendly and helpful. Things to do but was only my first visit.

D B.

1/5

I have had a terrible experience. I am unclear what their remit is. You can't get through by phone. I emailed them. Their only advice "find a solicitor" This was having explained there is no free legal advice where I live and despite being eligible for legal aid every single solicitor I have contacted said "no capacity" they gave no advice whatsoever basically told me to go away. I am totally perplexed about who they actually help. I tried them a few times out of sheer desperation. Got no help whatsoever.

Bradley C.

5/5

Just would like too share my experience with everyone out there, the service or shall I say help I received from 'Geoff temme' one of the solicitors at the foundry was amazing helping me in preparing my case.
So yes just like too say a big thanks and I'm happy your organisation exists too help the small people against the big guys please keep up the good work!!

Ruth C.

4/5

Service was very good and helpful right from the beginning. They were able to sort most things out. Kept in touch regularly by email

Maura U.

3/5

One of the few places that offers legal assistance. Greatly organised and reassuring solicitors. Very competent and high expertise compared to other expensive law firms that don't know what is the matter and still request money in advance.
To add that not all solicitors at DLS are good. In my comment I was only referring to my experience with one in particular. Others are of lower level and do not show any interest even if having 20 years of experience. Overall I do not recommend someone with several years of experience but someone that shows passion for what he does. Hopefully this clarifies that responding to any emails or calls is essential for the job you are delivering.

Yolanda C.

5/5

I haven't used the website, but I accessed responsive and straightforward replies that I could understand and which were very helpful to me. I'm not in a position to make a donation towards this wonderful organisation, but hopefully that will change one day.