Citizens Advice North Lincolnshire - Scunthorpe

About Citizens Advice North Lincolnshire

Nestled in the heart of Scunthorpe, at Carlton St, Scunthorpe DN15 6TX, Citizens Advice North Lincolnshire stands as a beacon of support for the local community. This charity offers invaluable advice and assistance on a myriad of issues, from financial troubles to housing problems and beyond. With a phone number of 01724870941, they ensure that help is just a call away. For those who prefer the digital realm, their website at citizensadvicenlincs.org.uk provides a wealth of resources and information.

Facilities and Accessibility

Accessibility is a priority for Citizens Advice North Lincolnshire. Their office is wheelchair-accessible, featuring a car park and an entrance that accommodates wheelchairs. This commitment to inclusivity ensures that everyone, regardless of physical ability, can receive the help they need.

Services and Specialties

As a charity, their specialties revolve around providing free, confidential advice to those in need. Citizens Advice North Lincolnshire specializes in a range of services, including financial guidance, housing issues, employment advice, and more. The organization prides itself on its professional and empathetic approach, ensuring that every individual receives personalized support.

Customer Feedback

The feedback from clients paints a picture of a highly appreciated service. With 21 reviews on Google My Business, the average opinion leans towards a 2.8 out of 5. Many commend the welcoming atmosphere at the reception, highlighting the professionalism and friendliness of staff, including volunteers like Sharon Markham and Sam from the Plymouth Hub, who have been instrumental in providing guidance and support. Several reviews express a desire for more immediate appointments, suggesting an area where the service could potentially improve.

Recommendations for Potential Visitors

For anyone seeking advice or support, Citizens Advice North Lincolnshire is a recommended stop. Their staff, like Sharon Markham, go above and beyond to ensure clients feel supported and informed. Even for those who might encounter long waiting times for appointments, the assurance of being able to contact advisors like Sharon anytime is invaluable.

Final Recommendation: If you're facing a tough situation and could do with some expert advice, don't hesitate to reach out. Whether you prefer calling them at 01724870941 or exploring their comprehensive resources online, Citizens Advice North Lincolnshire is equipped to help. Their commitment to providing accessible and knowledgeable support makes them a trusted partner in overcoming life's challenges. Visit their website or give them a call today to start navigating your way forward with confidence.

👍 Reviews of Citizens Advice North Lincolnshire

Chip M.

5/5

Needed some serious advice, so
an appointment.
Met the fantastic Sharon Markham who gave me fantastic advice for going forward with my problem. The great thing was being told to feel free to contact her at any time with questions or problems.
Had a great welcome at reception by a lovely girl who was on training and was dealt with professionally and with a smile on her face.
Would recommend Citizens Advice Bureau to everyone.
Must also put a great word in for Sam at the Plymouth Hub for all his help. Without it I would have been stuck.

ol P.

1/5

impossible to get an appointment as nobody actually answers the telephone. as appointments are only made via telephone, i tried all day and was left on hold until it cuts out every attempt.

matt W.

1/5

Been in a queue now on 2 separate occasions for the phone not to be answered and just drop the call? 40 minutes wasted trying to contact the only people available to help. This is diabolical

Mark C.

1/5

Impossible to contact I have rang the number multiple times all over 15 mins long and still not been able to talk to someone.

S M.

2/5

Since Trading Standards only deals with certain cases C A only a toothless point of contact which ultimately ends up with take your case to the Small Claims Court .Which the people I've tried to help are in their 80s are VERY reluctant to do. So scan mechants feed from them with little consequence

Sandra C.

1/5

Two weeks ago I contacted CAB who told me we don't do debt advice try Ongo as you live in an Ongo home on Westcliff.

I do live on Westcliff and neither do I live in a Ongo home.

Why is it when anyone rings CAB they think everyone lives in an Ongo home?

Do you offer debt advice or not?

I do not live in an Ongo home and nor do I live on Westcliff. And was clearly told we don't do debt advise. .

Victoria E. P.

1/5

tried to call twice today, phone rings for 20mins then get cut off, waste of my time!

Jane H.

1/5

I was on the phone 20 minutes in a que just to be told I wll put you through and no-one answered I was finally told after another 10minutes that I should phone back in half an hour or in the morning. WHAT DO YOU HAVE TO DO TO GET AN APPOINTMENT?