Mercy Messenger - Birmingham

simon levine

Unfortunately a very stressful and in the end unprofessional experience at the hands of Mercy Messenger solicitors. Badly advised at the beginning by the solicitor handling the family side only for her to go off sick indefinitely almost from the very start leaving you in the hands of Mercy herself which proved very damaging and expensive. Her recommendation and usage of barristers proved a complete waste of time and money both for the family and also financial sides. In court not only was one misinformed and totally out of her depth but another charged full day for @3 hours work. Mercy is very good at selling you the promise and comes across with an almost arrogant demeanour that does install some sort of confidence in you that she will deliver but alas proved not so.
I have since been informed from a close friend who’s ex wife used Mercy just how much it cost her and how much it echoed my own experience with broken promises and lack of fight.
There are so many better law firms out there as I found after coming away from Mercy because I was afraid she would not only wipe me out but destroy all hope with the children side. Alas I should have been brave enough to walk away for the financial as well. To end it all Mercy sent the final bill to my seriously ill father with no communication to myself and did not have the courtesy to complete my divorce.
I write this with a heavy heart as I am not normally this annoyed but I would not want anyone else to feel how I do.

Spencer York

A very professional service from start to finish. Mercy has a wonderfully calming presence, I was very impressed with the in-depth knowledge and service I received and would thoroughly recommend Mercy Messenger. I would like to thank Mercy and her team especially Ellie for taking on my case and making the whole experience as painless as possible.

Zanneta Neale

Mercy Messenger and her team are a highly skilled first class organisation. If you are looking for solicitors who will give you sound advice in a world of white noise, who will be with you and on your side through thick and thin, who remain unphased through all the storms, then this is the team for you. My heartfelt thanks to Mercy for her brilliant mind and commitment to me and to Patrice for her wise counsel and compassion. Thank you both for guiding me and helping me to navigate my way home. I couldn't have done it without you by my side.

Simon McCourt

Absolutely over the moon with the outcome of my case all thanks to the dedicated, hardworking team at Mercy Messenger. From the initial meeting I was impressed with the level of service, knowledge and communication received. I found the team to always be friendly, personal and professional at all times. I was lucky enough to have Lauren (who Rocks!) looking after me and in a stressful and at times emotional journey Lauren was constantly there in person, by email and phone. They won my case and I’m still grinning. Thank you Mercy, Lauren and Ellie 10/10

Kelly Dunn

Sometimes, just when you think you’re doing well something comes along to throw you off course!

Without Mercy and her amazing team I don’t know how I would have gotten through what, for me was a incredibly difficult and emotive time. Before finding Mercy I had spoken with other legal representatives who offered no sense of a ‘human touch’. From day one Mercy, Lauren and Ellie listened attentively, provided expert opinion and helped heal my soul surrounding what I felt was a massive injustice.

They say ‘you get what you pay for in life’ with Mercy and her team you get so much more! Every email, telephone call, transaction is responded to effortlessly and she does not suffer fools lightly ( a quality I loved about this firm). I honestly can not recommend them enough.

Thank you to all of you, I am so glad I found you guys!

Nicola Moroney

I have worked with Harpreet and the team for over 12 months now. She is honestly the best support you could ever wish for. She cares soo much about her clients and I felt part of the family, whilst working through family law challenges. Nothing was ever too much, her support, expertises and knowledge is second to none. I would never want anyone else to support my family. Thank you for all your guidance and support on our family matters. She is an asset to the Mercy team.

Hunt Susan

I feel compelled to leave a review because of the amazing service that I have received from the team at Mercy Messenger Solicitors.
I was referred to Mercy Messenger Solicitors by personal recommendation and from the outset I knew that I was in safe hands. Mercy is hugely experienced, and every member of the team is a consummate professional. I was given good advice at every stage and when things got very stressful, I knew I had absolutely no need to worry.
I am indebted to Mercy for her guidance and oversight and to my solicitor, Lauren Parton, who is quite simply amazing. She is incredibly efficient, and her organisational skills are second to none. She is articulate and incisive and managed my case superbly. I was particularly impressed at how accessible she was via. phone and Email and always responded promptly to both. Lauren kept me informed at every stage of the process and no stone was left unturned in terms of preparation for a very complex case.
Furthermore, I was grateful for Lauren’s pastoral support.
It has been a very difficult period and I could not have imagined such a s positive outcome had it not been for Mercy and her Team. I will be forever indebted to them. January 2020

Deborah Linfoot

Cannot recommend this firm enough for it’s professionalism, expediency and caring attitude. Attention to detail is fantastic and you feel that anything is possible with them on your side. Mercy has an excellent team working with her who communicate with you at all times throughout your case. Best decision I have ever made to hire Mercy Messenger. Thankyou to all of you.