Hall Smith Whittingham LLP - Nantwich

Daniel Burton

We recently instructed Claire Hilton in our sale and purchase. We had no idea at the time that our purchase would turn out to be so complex however, Claire went above and beyond to ensure that at all times we were kept informed of how the matter was progressing as well as working hard to make sure that all the legal problems were resolved prior to our ownership.
As the purchase took over six months (through absolutely no fault of Hall Smith Whittingham), Steven, Michael and Hayley also all worked on our file and continued to push for a completion date despite having their own busy caseloads.
We would certainly recommend Claire and her colleagues!

Ruth Gregory

Angela Lewis was very helpful, professional & friendly. Offered us good advice & scenarios. Always on time despite being busy & never rushed us. I would recommend Angela.

William Emerton

We have used Hall Smith Whittingham (Nantwich) to complete several property purchases/sales in recent years. Martyn Measures and his team have been brilliant on every occasion. Martyn went above and beyond to serve our best interests and we have always appreciated his prompt and concise communications.

Kevin Backhouse

HSW Solicitors have served me well for the last 5 years. Their staff have always been considerate of the situation, provided sound advice and support, and have always acted in a very professional manner. Highly recommend them!

Chris Austin

HSW and in particular Emma who dealt with a difficult and sensitive matter was great. Calm and honest at all times advising the best steps to take whilst having our interests at heart. Steven also made the sale of a property seemless and stress free and was always on hand to answer questions along with Marie.

Linda Cross

I have used this solicitor for conveyancing, and again for my divorce. They were excellent. Very professional and very prompt with replies to queries and advice. Ian Hamilton-Fey was very approachable and helpful, and this made things a lot easier for me during a difficult time in my life. Pat Carlisle has also been excellent and 'on the ball' every time that she has provided conveyancing services for me (3 times so far). I wouldn't hesitate to recommend them for both divorce and conveyancing services. I can't rate them highly enough. I also found their fees to be very reasonable.

V Thiru

Let me be honest, I used this solicitor for a 2 conveyancing matters! The first time, the solicitor whom I dealt with Michael Wright was amazing so he clearly made a strong impression!

So with that in mind, used them again for another conveyancing matter. However this time it was nothing but utter disaster! So firstly, it was a trainee solicitor (Charlotte McDonough) who dealt with the case, I was bit reluctant initially as it was a trainee but then I thought to myself everyone got to start somewhere so gave her a chance. But I regret it now, I should have listened to my instincts! I instructed the solicitor to work on a commercial purchase which involved a BUSINESS that was operating and is part of the purchase. I mentioned this during the initial conversation when obtaining the quote and also when filling the purchase questionnaire I mentioned there’s a shop! However the paperwork was based on an vacant property because that’s what she had assumed and clearly not checked with us. The paperwork started back in November-23 and we discovered this error in May-24! What’s worst was when questioned about this mistake, she clearly turned around said it was my mistake then when the matter escalated to her supervisor, she did nothing but just defended her junior instead of admitting the mistake!

What’s surprised me was she had the guts to say the info provided was inaccurate by both us and the seller. In the end I switched to another solicitor as I genuinely couldn’t deal with this. When switching over to new solicitor I saw the paperwork she had done (note: for the first time ever!) and that’s when I realised even seller had mentioned it’s a sale of business and there’s staff included in the commercial enquiries! Her carelessness has cost me £1,900 (legal fees I paid to this firm).

All in all terrible experience! I hardly leave negative reviews for anyone because it’s not rice to ruin someone’s/business reputation but this is not acceptable! What’s worst was an acknowledgment of mistake at their end did not appear at any stage.

I wouldn’t say they are all bad but if anyone was to use them I’ll advise you to request for someone who’s experienced and avoid trainees in this firm! It’s a shame but no one wants to be paying extortionate amount of money for nothing in the end!

Sue Underwood

The team gave clear advice using language I could easily understand (rather than sounding like lawyers). Everything was handled as quickly as possible, and I'd definitely use them again.